Return policy
You can return your order within 14 days of receiving it, and we’ll make sure the purchase amount is refunded to your bank account within five working days after receiving the return.
Easy returns in three simple steps:
Step 1: Contact our customer service via this link.
Step 2: Fill in the return form.
Step 3: Send back your order.
Send the items together with the completed return form to the address listed on the form. Make sure to include a Track & Trace code with your shipment. As the sender, you are responsible for the return, and we want to avoid any misunderstandings.
Step 4: Receive your refund.
Once we’ve received your return package, we will process your refund within five working days and transfer the amount back to your bank account.